A Framework for Managing the People Side of Change
To remain competitive, organizations must continuously adapt and evolve. Yet initiatives such as technology implementations or process improvements often fall short when the focus remains solely on technical execution. Successful change requires equal attention to the people impacted—ensuring individuals understand, embrace, and adopt new ways of working.
For more than 25 years, Prosci has conducted extensive research on how individuals experience change and how successful leaders guide transitions. Drawing on these best practices, Prosci developed a comprehensive change management methodology. When applied, it supports individuals as they move from the current state to the future state—driving stronger adoption and more successful project outcomes.
The main components of the Prosci Methodology
The Prosci Methodology is one of the most widely used approaches to change management in the world, and it continues to evolve. In response to practitioner feedback and changing customer needs, and to prepare for future change trends, Prosci refreshed the methodology in 2021. The updated Prosci Methodology is more actionable and accessible, and they believe the enhancement will elevate client success in incredible ways.
Although the Prosci Methodology encompasses a variety of models, tools, assessments, processes and more, today it is comprised of three main components:
- ADKAR Model – a highly effective model for guiding individuals through the experiences—or elements—needed to make the change
- Prosci 3-Phase Process – a structured, flexible framework for driving change at the organizational level
Explore Prosci's Methodology
PCT Model
A framework that shows the four critical aspects of any successful change effort and how they are interrelated: a shared definition of success with leadership/sponsorship, project management and change management.
ADKAR Model
Phase 1 – Prepare Approach
Phase 2 – Manage Change
Phase 3 – Sustain Outcomes
Structured, Scalable and Adaptable
The success of any organizational change depends on the success of change management in encouraging individuals to embrace, adopt and utilize a required change. The change management methodology itself must be structured enough to be repeatable, but also flexible enough to meet the needs of any organization. That’s the Prosci Methodology:
- Structured – The Prosci Methodology takes what we know about people, change and results and organizes it into a simple process that practitioners can apply to develop change management strategies and plans that increase adoption and usage on a particular initiative.
- Scalable and adaptable – You can adapt and flex the Prosci Methodology to achieve success in any type of change, where results and outcomes depend on adoption and usage, and in any type and size of organization.
Applying the Prosci Methodology
The Prosci Methodology enables organizations to manage change wisely. By doing so, it helps employees thrive through the changes they’re faced with and increases the returns on project investments.
You can learn how to apply the Prosci Methodology to change initiatives in your organization and become a Prosci Certified Change Practitioner by attending Prosci’s Change Management Certification Program. It’s an engaging, energizing 3-day learning experience that gives you the knowledge, tools and skills you need to successfully drive change in your organization.
Once certified, you’ll have anytime, anywhere access via the Prosci Portal to the Prosci Hub Solution Suite. It offers extensive digital content, resources and tools that help you apply change management throughout your project. Plus it supports you in learning and growing along the way.
An Introduction to Change Management Guide
The data is clear: even when organizational changes meet technical requirements and milestones, they can still fail to deliver results and benefits. What’s missing? Change management. Organizations that embrace change management are more likely to achieve project objectives, stay on or ahead of schedule, and stay on or under budget.