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Case Studies

Explore What’s Possible With Prosci and Our Solutions

Discover how organizations are utilizing Prosci to customize our methodologies, incorporate training seamlessly into their corporate cultures, and expand the implementation of change management within their organizations.

Manufacturing

Matthews International Builds Global Change Management Competency

11,000

Employees supported globally with a Prosci license

190

Employees certified in the Prosci Methodology

900

People managers and change champions trained

Manufacturing

Global Manufacturing Company Equips Managers and PMO With Change Competencies

200+

Employees supported globally with a Prosci license

2

Train-the-Trainers expand training reach

1,500

Employees better prepared for change

Manufacturing

Global Manufacturing Organization Embeds Change Management and Shifts Company Culture

2-phase

ECM rollout a success

20+

Business units have change capabilities

90%

Of company better prepared for change

Manufacturing

Husky Uses the ADKAR Model to Achieve Project Results

18

change practitioners certified

4,000

Employees now more change-ready

Finance

Building Change Capability at Leading Insurance Company: From Fragmented to Flourishing

22

Leaders Trained

98%

Operations Division leaders Certified

100%

Every initiative reporting on change metrics

Finance

Velera Develops Organizational Change Management Practice to Support Growth

22

Change practitioners certified

4

Train-the-Trainers extend training reach

3,400+

Employees now change-ready

Finance

Financial Services Leader Launches New Workday System, Prepares for Accelerated Change

131

Change practitioners certified

150

Member Center of Excellence thriving

160

Instructional articles support the change

Finance

Using Change Management to Shift Mindsets and Succeed

79%

Peak engagement achieved

153%

Performance improvement

8

Transformation areas activated

Finance

Using Change Agent Networks to Drive Adoption and Usage

600+

Contact centre agents supported

100%

Project objectives achieved

12+

Future leaders identified

Finance

Latin American Financial Firm Embraces Digital and Cultural Transformation

2.3M

Clients added

44%

Reduction in client turnover

$706K

Saved by boosting customer loyalty

Finance

Global Bank Establishes Change Management as Core Capability

500

Change practitioners certified

3

Formal change management groups

80,000

Employees better prepared for change

Energy

Organizational Change Management Boosts Project ROI at Sunflower Electric Power Corp.

31,000

Asset inspections tracked digitally

400

Employees now change ready

100+

Spreadsheets eliminated

Energy

Energy and Utility Company Builds Change-Ready Organization With Prosci

4,100

Employees move to new SAP system

20

Change practitioners certified

2

Levels of improvement in change maturity

Food

Multinational Food Corporation Exceeds Expectations With SAP Implementation

11,000

Legacy systems eliminated with move to SAP

190

Annual spend recaptured

900

Users impacted

Technology

Microsoft Increases Customer Adoption Rates With Prosci

450%

Increase in adoption rates

10,000+

Change practitioners certified

25,000+

Educated in change management

Technology

UKG Makes the Change to Integrated, Company-Wide ERP Systems Following Merger

242

Change practitioners certified

1,000+

Team members drive digital transformation

56K+

Users log into new platform

Technology

Microsoft Investor Relations Delivers Flawless Earnings Release With Prosci

50

Step complex process goes smoothly

FY23Q2

Earnings release delivered flawlessly

2

Minute publishing SLA met

Technology

SYKES Embraces Change Management to Ensure Success of Vital, Large-Scale Initiatives

500%

Employees receive role-based training

90%

Satisfaction on big compliance change

3+

Levels of growth in change maturity

Technology

IT Distributor Increases ROI with Change Capability

450

Change practitioners certified

4 years

On top supply chain operations list

5th

Change maturity level reached

Logistics

Prosci Empowers Vanderlande for Sustainability Change Management

4%+

reduction in carbon emissions in 2024

37%

renewable energy use in 2024

78%

of strategic and preferred suppliers signed up for Supplier Code of Conduct

Logistics

Multinational Logistics Company Enables Growth Through Change Capability

88%

satisfaction on change initiatives

6,000

Employees impacted by big changes

3.0

Change maturity reached in a single year

Transportation

Schiphol Achieves Integration Success With Prosci

11,000

Increase in employee engagement

3

Key strategies activated

60+

People empowered to drive change success

Transportation

Danish Transport Company Advances Change Capability Globally

50

Change practitioners certified

22

countries gain change management teams

4.2

change maturity reached, up from 2.4

Insurance

OTIP Adopts Prosci Approaches and Drives Effective Change

4.5

Average ADKAR Assessment Score

900

Employees equipped for Change

1

CMO Established

Insurance

Prosci Helps Grupo Peña Verde Navigate Technological Transformation

127%

Increase in change management maturity

3

Change agent networks created

1

CMO established

Insurance

Realising Bold Ambitions Through a People-First Approach Change

1

Change management/project management integration

5

Competency areas established

1

Change Management Office built

Insurance

Seeking Organizational Alignment Through Building a Culture of Change

30

Executives equipped for sponsor roles

50+

Practitioners certified in Prosci Methodology

500

Initiatives with effective change management

Insurance

Insurance Provider Scales Change Management Program for Growth

113

Change practitioners certified

97%

Approval on remote workforce project

3.56

Change maturity level, up from 2.41

Higher Education

UVA Elevates Project Portfolio Management With Prosci Change Management

54

UVA employees certified

24

University areas with change capabilities

275

Improvements via Org Excellence program

Higher Education

Academic Health System Leverages Change Management for Integration and Leadership Initiatives

2

New organizations merged

100

Healthcare system locations integrated

90%

Employees motivated to participate in change

Higher Education

University Builds Change Capability to Help Execute New Strategic Plan

12,000

Faculty and staff equipped for changes

90%

Satisfaction on L&D initiative

500

Person forum elevates change management

Higher Education

Texas A&M Implements Workday

58,000

Users move to new Workday system

35

Year-old payroll system eliminated

11

University sites integrated

Government

Prosci Enables Robust Change Capabilities at Government Department

2+

Levels increase in change management maturity

58

People trained in Prosci change management

1

Change Management Office established

Government

Prosci Helps Government Agency Build Change Management Capabilities

43%

Initial increase in change management maturity

50

New practitioners trained (an 85% increase)

100+

Senior leaders and sponsors prepared for their roles in change

Government

Enabling a UK Public Sector Organisation to Respond Better to a Variety of Challenges

8

Business leaders certified as practitioners

1

Company-wide approach to change sponsorship

2

Bespoke aspiring leaders development workshops

Government

FAA Builds Change Capability to Tackle Complex Change

40

Change practitioners certified

5,400

Prepped for their roles in change

3-tier

Service model for change management

Government

Transportation Organization Drives Sustainable Improvements With Prosci

55%

Reduction in permit error rates

23

Steps eliminated from contract process

3

Days for contract reviews, down from 5

Healthcare

United Concordia Dental Achieves 75% AI Adoption Rate Using Prosci ADKAR Model

75%

Employee Activation Rate with Sidekick

60%

Regular AI Tool Use

170

Prosci Certified Change Practitioners

Healthcare

Kaiya Enables 6-Week Merger and Acquisition at CHRISTUS Health

6

Week integration vs. 12-18 months

Healthcare

Building Large-Scale Change Management Capabilities

150

Changes managed concurrently

25

Certified change managers deployed

4,500+

Employees successfully engaged

Healthcare

Academic Health System Leverages Change Management for Integration and Leadership Initiatives

2

New organizations merged

100

Healthcare system locations integrated

90%

Employees motivated to participate in change

Facility Management

European Facility Management Group Successfully Launches New Division

40%

Improvement in finance operations

17%

Improvement in employee satisfaction

$250M

Contract secured

Utilities

SoCalGas Builds a Change-Ready Organization With Prosci

229

Change practitioners certified

145%

Improvement in processing speeds

3.9

Change maturity score (out of 5)

Utilities

Municipal Utility Builds CMO, Braces for ERP Implementation With Help From Prosci

12

member CMO built in less than 6 months

$200M

ERP implementation change-ready

1M+

Customers served

Utilities

Leading Water Utilities Company Builds the Capacity for Absorbing Changes

1

Single approach to change management

30

Certified change management practitioners

1

Roadmap for change management maturity

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